sales receipt must accompany returns.
We accept returns for exchange or refund
7 calendar days after delivery of the product. Items must be in
"new, unaltered and unused condition". Definition of new, unaltered
and unused condition is:
• without showing signs of wear or
damage in any way
• within 7 calendar days of the delivery
date (after 7 days no returns are allowed)
• unless noted that it cannot be
returned or has a different return policy time period other than that 7 days
noted in that item's particular item
If an item is received damaged or is
incorrectly shipped by us please contact us immediately. Items
that are defective and shipped from us or items that you did not order but
received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection
of item(s) once we receive it.
There is a 15% restocking fee for
returned items that are not being exchanged and are not damaged.
Customer is responsible for all shipping
costs if seller is not at fault.
Isabel Street Heat, LLC
Saint Paul, Minnesota